Providing compassionate,
patient-centered care

About Us

In the fall of 2018, we proudly announced the launch of The Arizona Ear Institute (AEI)! As a division of Arizona Otolaryngology Consultants, AEI was tasked with continuing the mission of its parent practice to serve our state as a premier provider of complex, sub-specialty ENT care. Serving as founders and Co-Directors of the institute, Drs. Shawn Stevens and Mark Whitaker recognized that AEI would address a need here for comprehensive, compassionate and cutting edge care of Neurotologic, Otologic, and Lateral Skull Base disorders. At the time of its christening, the Institute was already the largest of its kind outside of southern California; boasting two skull base surgeons, a physician assistant, and six highly trained doctorates of Audiology. It is also the only such practice in the region to comprehensively treat all surgical and medical disorders of the ear, facial nerve, vestibular system, and lateral skull base.

Aside from our mission to compassionately serve patients, AEI was also designed to serve as a centralized hub for a much larger consortium of hearing health providers, therapists, audiologists, doctors and surgeons. Ultimately, we believe that this model of multi-disciplinary networking, based upon rapid communication and timely allocation of resources, will benefit Arizonans with a level service not previously seen.

As a part of this effort, our doctors and audiologists partner directly with numerous Arizona-based health care entities including Barrow Neurologic Institute, Banner University Hospital and Medical Center, Phoenix Children’s Hospital, Arizona State University, The University of Arizona College of Medicine, and AT Still University.

Through these relationships, members of the Institute proudly serve as educators, lecturers, speakers, and volunteers. Dr. Stevens, Dr. Whitaker and our Audiologists also strive to advance their field through numerous clinical and scientific research endeavors, national and international speaking engagements, and the education of student doctors, residents, and audiologists.

In sum, we at the Arizona Ear Institute are humbled by the opportunity to serve this state and region as purveyors of excellence in healthcare. We thank our colleagues and allied providers for their invaluable roles, and look forward to raising the bar for Neurotology, Otology, and Lateral Skull Base Surgery in Arizona!

meeting

Mission Statment


Our mission as providers of the Arizona Ear Institute, and AOC, is summarized in the following tenants:


  • To continuously grow and evolve as a practice.
  • To reach out in service to our community.
  • To form authentic relationships with both patients and fellow health care providers.
  • To provide compassionate, patient-centered care.
  • To exhibit excellence through ongoing research, lifelong learning, and evidence-based care.

Our Team

Providers

Shawn Stevens, MD

Amanda Casillo, Au.D., CCC-A

Jim Schultz, Au.D., CCC-A

Mark Whitaker, MD, FACS

Andrea Kristalovich, Au.D., CCC-A

Lisa C. Thompson, Au.D., CCC-A

Jared Meyers, Au.D., CCC-A

Vanessa Betancourt, Au.D., CCC-A